Privacy Policy

Agentyra AI ("Agentyra", "we", "us") builds AI agents for home service businesses. This policy explains what information we collect, why we collect it, and what you can do about it. It is written to be read, not to be survived.

Who we are

Agentyra AI is a small independent business operated by Saad Ali. You can reach us at any time at agentyraai@gmail.com.

Information we collect

We collect only what we need to talk to you and to deliver the service:

• Business contact information. Your business name, website, publicly listed business email address, and phone number.
• Correspondence. The content of emails you send us, so we can reply and keep track of the conversation.
• Service data, for clients only. If you become a client, the AI front desk agent processes inbound call information, such as the caller's name, phone number, the nature of their request, and the appointment booked.

We do not use advertising trackers, analytics profiling, or third-party marketing pixels on this website.

Business outreach email

We send cold outreach email to home service businesses. When we do, the contact details we use are business contact details gathered from publicly available sources, such as a company's own public website or its public business listing. We do not purchase consumer contact lists and we do not email private individuals at personal addresses.

Every outreach email we send comes from a real, monitored address and identifies who we are. If you reply asking not to be contacted again, we stop, and we mark the record so it is not contacted in a future campaign. You do not need to explain why, and you will not get a "just checking in" follow-up afterwards.

To opt out at any time, reply to any message we've sent you, or email agentyraai@gmail.com with "opt out" in the subject line.

How we use information

• To contact you about whether Agentyra is a fit for your business.
• To answer your questions and send information you've asked for, such as pricing.
• To provide, operate, and support the service if you become a client.
• To meet legal and accounting obligations.

We do not sell your information. We do not share it with third parties for their own marketing.

Call data, for clients

Where Agentyra answers calls on your behalf, the resulting call data belongs to your business. We process it in order to run the service for you: qualifying the caller, booking the appointment, and giving you a record of what was said. Call handling relies on third-party infrastructure providers for telephony, speech processing, and scheduling, who process this data on our instructions and are not permitted to use it for their own purposes.

Recording and notification requirements for calls vary by state. We will work with you at setup to configure appropriate caller notification for the states you operate in.

How long we keep it

Outreach records are kept for as long as the campaign is active, and opt-out records are kept indefinitely, because that is the only reliable way to guarantee we don't contact you again by mistake. Client service data is retained for the duration of the engagement and deleted within 30 days of a written deletion request, except where we're required to keep records for legal or accounting reasons.

Your rights

You can ask us to tell you what information we hold about you, correct it if it's wrong, delete it, or stop contacting you. Email agentyraai@gmail.com and we'll action it. We aim to respond within a few business days and will not make you chase us.

Depending on where you're located, you may have additional statutory rights, including under the GDPR or the CCPA. We honour these requests regardless of whether they legally apply to us, because it's simpler and fairer that way.

Security

We use reputable service providers, keep access limited to those who need it, and don't retain data we have no use for. No system is perfectly secure, and we won't claim otherwise. If a breach occurs that affects your information, we'll tell you promptly and directly.

Changes to this policy

If this policy changes materially, we'll update the date at the top of this page. Continued use of the site or the service after a change means the updated policy applies.

Contact

Questions, requests, or complaints about privacy can go to agentyraai@gmail.com. A real person reads it.